Privacy Policy – Wrap’n’Ride

 

Effective Date: Sep 24, 2025

Wrap’n’Ride (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, request a quote, comment on our website, or purchase from our e-shop.

1. Who We Are

Our website address is: https://wrapnride.ca.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email, phone number, billing/shipping address, payment details (processed securely through third-party providers).

  • Vehicle Information: Make, model, year, and condition when requesting wrap or removal services.

  • Order & Quote Information: Details of services requested, estimates provided, and purchase history.

  • Comments: If you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string for spam detection.

  • Media: If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information.

  • Technical Information: IP address, browser type, and usage data when visiting our website.

3. How We Use Your Information

We use collected information to:

  • Provide quotes, invoices, and wrap/removal services.

  • Process online orders and arrange shipping.

  • Respond to requests, complaints, or refund inquiries.

  • Improve our website, services, and customer experience.

  • Comply with legal, tax, and accounting requirements.

  • Send marketing messages, if you choose to receive them.

4. Cookies

  • If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience (lasts one year).

  • Login cookies last for two days (or two weeks if “Remember Me” is selected).

  • Screen option cookies last one year.

  • If you log out, login cookies are removed.

  • An additional cookie is saved when you edit or publish an article (expires in one day).

  • Our store uses cookies to keep track of cart contents while you browse.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves in the same way as if you visited the originating site. These sites may collect data, use cookies, embed third-party tracking, and monitor interactions.

6. Who We Share Your Data With

  • Comments may be checked through an automated spam detection service.

  • If you request a password reset, your IP address will be included in the reset email.

  • Payment information is processed securely through third-party processors (we do not store full payment card details).

  • Shipping providers receive address and contact information to deliver your order.

  • Our team members (administrators and shop managers) have access to order information to fulfill orders, process refunds, and provide support.

7. Data Retention

  • Comments and their metadata are retained indefinitely.

  • User profiles (if registered) are stored until deleted by the user or administrator.

  • Order information is stored for 20 years to comply with tax and accounting obligations.

  • Customer service records and quote requests may be retained for business reference.

8. Your Rights

You may request to:

  • Access, correct, or update your personal information.

  • Request an exported file of your personal data.

  • Request deletion of personal data, except where retention is legally required.

  • Opt out of marketing emails at any time.

9. Data Security

We take reasonable precautions to protect your personal information. While no method of transmission over the Internet is 100% secure, we use industry-standard safeguards to protect your data.

10. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Wrap’n’Ride
1816 Triumph St
Email: lets@wrapnride.ca
Phone: +1 604 723 5723